Position Opening: Ellensburg Office and Food Services Assistant / Volunteer Coordinator

APOYO is a nonprofit organization that has been serving in Central Washington for over 25 years. APOYO stands for Allied People Offering Year-Round Outreach. We are known for our food pantry and clothing bank and we care for anyone who comes to APOYO, however we can. We primarily serve im/migrants from Mexico and low-income people. We provide a welcoming, multi-cultural environment. Besides providing food, clothing and other material support, we offer volunteer opportunities and educational and empowerment programming for youth and families. To learn more, please see our website: www.apoyo-community.org

General Position Summary

This position bridges the office and food-service sides of the organization and helps keep APOYO’s volunteer program running. It assists Food Services Director, Food Services Coordinator, and Executive Assistant, assists with coordination that keeps distributions adequately staffed, greets and supports clients and volunteers in English and Spanish, performs some receptionist duties in English and Spanish.

What this role owns: APOYO’s volunteer recruitment and orientations, and collection and assistance with management of volunteer hours, food distribution, and community closet distribution data so records are complete.

Compensation and Work Conditions

• $20/hour to start
• 20-hour work week
• Schedule: M, T, Th, F 10:00 a.m. to 2:00 p.m. / Wed 2:30 – 6:30 p.m.
• Works in food pantry, office, and community settings with frequent public contact

Physical Requirements

• Able to lift and move up to 50 pounds at a time and work on foot for a minimum of 2 hours
• Works in all weather, in daylight and dark, doing food service work

Key Responsibilities

Volunteer coordination

• Plan, develop, and direct volunteer orientation
• Recruit volunteers and conduct community outreach about volunteer needs
• Oversee and maintain volunteer operations on the volunteer portal (Volgistics)
• Submit and collect volunteer release forms and service records
• Complete and submit accurate volunteer service reports (Food Services & Community Closet)
• Coordinate volunteer-specific events and services
• Develop partnerships with outside organizations that provide volunteers
• Ensure volunteers are supervised and check in and out
• Ensure interns receive the training needed to assist with APOYO’s work as they meet their educational objectives

Office and food-service support

• Greet clients and visitors in English and Spanish
• Handle incoming calls and client questions in English and Spanish
• Assist with operational tasks during Wednesday and Friday food distributions
• Assist in directing volunteers during distribution
• Complete and submit accurate food distribution reports, clothing distribution, and demographic data
• Collect information and assist with recordkeeping
• Help organize and maintain office and storage areas
• Assist with social media designs and promotional efforts

General

• Cooperate and communicate with team members, partners, and the public with honesty, integrity, and respect
• Help create a welcoming environment for all at APOYO
• Attend APOYO staff meetings
• Coordinating with supervisors and Executive Director, act as a liaison between APOYO, partner organizations, and communities we serve
• Additional duties as needed

Required Qualifications

• Bilingual (Spanish–English) — required (works directly with the public)
• At least one year of relevant experience
• High school diploma or GED
• Valid Washington driver’s license
• Pass criminal background check
• Currently authorized to work in the United States
• Food Worker Card (may acquire upon hire)

Knowledge, Skills and Abilities

• Experience managing teams and delegating responsibilities
• Experience with leadership roles
• Ability to collaborate as a team player and maintain positive working relationships
• Works well under limited supervision
• Adapts to a changing environment and handles multiple priorities
• Professional English and Spanish communication skills
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Experience using social media platforms
• Proficient communication and organizational skills
• Maintains a high degree of sensitivity and confidentiality working with people of diverse cultural, socioeconomic, and lived experiences

Preffered

• Basic proficiency maintaining databases (Little Green Light, Volgistics)
• Basic proficiency with computer graphics programs (Canva)
• Experience working with Latine and/or immigrant communities
• Experience working for nonprofit organizations and/or customer service

Affirmative Action Statement

APOYO is committed to equal opportunity for all employees and applicants.  APOYO does not discriminate with regards to hiring, assignment, promotion or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information or any other status protected under local, state or federal law.

Printable Description

After applying below, please send your resume to Erick Becerra Vallejo, APOYO Executive Assistant, at office@apoyo-community.org

Online Application

Before applying, please send your resume to Erick Becerra Vallejo, APOYO Executive Assistant, at office@apoyo-community.org

Affirmative Action Statement: APOYO is committed to equal opportunity for all employees and applicants.  APOYO does not discriminate with regards to hiring, assignment, promotion or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information or any other status protected under local, state or federal law.

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Please review the APOYO website, including the mission statement, at www.apoyo-community.org. What work or life experience do you have that you believe qualifies you to help APOYO achieve its mission? *

What interests you about working for APOYO? *

Employment: Which position(s) are you applying for? *

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Can you read and write English? *

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¿Puede hablar, leer, y escribir español? *

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a history

Do you have a valid WA State Driver’s License? *

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For food service jobs: Are you 23 years of age or older? *

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For food service jobs: Can you drive a cargo van? *

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For food service jobs: Can you lift and move up to 50 pounds at a time and work on foot for a minimum of 2 hours? *

• Yes
• No
• Does not apply

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APOYO serves underprivileged and vulnerable people. Volunteers and employees must maintain a high degree of sensitivity and confidentiality working with people of diverse cultural, socioeconomic, and lived experiences; I understand that asking any member of the APOYO community (volunteers, staff, clients, etc.) about their financial situation, living arrangements, or immigration status is not permitted. *

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APOYO may run a criminal background check on applicants. Please sign here to grant your permission: I grant permission for APOYO to submit my name, date of birth, social security number, and driver’s license number to request criminal history and/or driving record reports from records submitted by law enforcement agencies and courts throughout Washington. *

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